Using Facial Expressions in a Speech

“If a picture paints thousand words than your facial expression should be at least a couple hundred”, by Dale Obrochta Are you like me and enjoy watching speakers with great facial expressions with their message?  When I see these presentations, I’m entertained. I grade the speaker higher at a conference. It wasn’t until I started studying […]

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Human Bullet Points

Can your fingers really be bullet points that enhance your message?  In this video, I will give you examples and ideas on how to incorporate the human bullet points into your message. At first, you may find this concept funny, confusing which finger to hold up, or feel it’s overkill when talking or giving a […]

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Come Take a Journey with Me

If you are starting a new project and wanted to tell the world, you may find yourself like me tweeting, posting, go live, email blasting, and now blogging about your new project. Passionate and self-absorbed with tunnel vision eye goggles on, you would only see the finish line, yet the finish line is only the […]

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Unhappy Customer Lunch-n-Learn

We love our customers, but sometimes they can drive us crazy. Why not learn more about customer service from the man whose deflating job is to tell a mother her precious child can not get a free balloon.  Dale will share his personal experience and learn over 30 years of entertainment to correct customer service […]

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Bad Customer Service Generates Positive Praise

You need to experience bad customer service before you can appreciate good customer service. “You’re the best waitress we’ve had all week,” I say as I hand the waitress the bill. “Thank you,” she replied. “Have you had bad service here?” “No, it was the restaurant across the street,” I replied. The previous evening the […]

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Let’s Talk Image this Holiday

During the holiday many people think Santa is running the show. Yet for those in the trenches, it’s the worker elf that does it all, don’t you know. I’m here to help keep those worker elves from getting coal in their Christmas stocking. Be careful so you don’t regret posting any pictures that could be […]

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I’m Stressed Out – Must Reduce Stress

OK,  so it is National Stress Awareness Day.  So now that I’m aware of my stress, what do I do to reduce it? I researched and learned that the AMA reported that in the past 5 years, 44% of Americans had had an increase in psychological stress. This puts a dramatic toll on the financial […]

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Are You Getting Respect? – It Starts with Listening

If you walked by my house today, you might have heard my son’s name being yelled.  He was in full hyper-mode; the cold winter is not allowing him to go outside and burn off that extra energy, an activity that he so desperately needs as a child.  I think it was the fifth time, which […]

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The Power of the Smile

The smile is a powerful weapon; it can bring people out of depression, add personality to your voice, and influence other behaviors.  Everyone has the ability to smile. Studies have shown that smiling has an internal effect on ourselves. If you are feeling sluggish, look in a mirror and force a smile on your face.  […]

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